Last updated: October 17, 2026
1. Retainers
Session retainers are non refundable.
2. Sessions
If you are unhappy with your gallery, tell us within 7 days and we will re edit or reshoot the affected portion.
3. Prints and books
Defective products are reprinted free. Approved proofs are not refundable.
4. Digitizing
Media that cannot be transferred is not charged. Completed transfers are not refundable.
5. Processing
Approved refunds are issued to the original payment method within 10 business days.
Contact us
Photoware, Inc.
3874 Falcon Ridge Circle
Weston, FL 33331
Email: info@photoware.site
Phone: (562) 586-8586